Exploring the link between language anxiety and learner self-management in open language learning contexts

The Department of Languages at the Open University/UK was set up in 1991 and presented its first course in French for lower intermediate learners[1] in 1995. Intensive course production over a number of years has resulted in a portfolio of courses from beginner to degree level in French, German and Spanish. Language learning resources are varied and include print, video and audio materials as well as ICT components such as, for example, course websites. All students are individually assigned a tutor who advises on learning, marks coursework and holds tutorials. Until recently all tutorials took place face-to-face in the Open University's regional centres throughout the UK and Continental Western Europe, but since 2002 tutorials for some courses have been conducted online using Lyceum, an Internet-based conferencing system originally developed by the university's Knowledge Media Institute which provides multiple synchronous audio channels as well as synchronous text chat and several shared graphic interfaces (for a more detailed description of the tool see Hauck & Hampel, 2005). As a result of the continuing success of this tutorial mode the Department of Languages now offers a choice of face-to-face or Lyceum-based tuition to all students. This paper seeks to enhance our understanding of the interrelationship between affective issues, language anxiety in particular, and successful learner self-management in these learning environments. The findings are based on two phenomenographic studies, with the first one on language anxiety prompting the second one which explores the role of successful learner self-management. After some background information about the Open University's approach to distance education in general and the Department of Languages' approach to teaching languages at a distance in particular, this article looks at the theory underpinning the phenomena of language anxiety and learner self-management. This is followed by a presentation of the aforementioned studies, a discussion of their results and some preliminary conclusions

Critical success factors in a TRIDEM exchange

Computer-mediated-communication (CMC) tools allowing learners to be in contact with native speakers of their target language in other locations are becoming increasingly flexible, often combining different modes of communication in a single web- and internet-based environment. The literature on telecollaborative exchanges reveals, however, that online intercultural communication between language learners 'often fails to achieve the intended pedagogical goals' (O–Dowd and Ritter 2006:624) and has warned that 'exposure and awareness of difference seem to reinforce, rather than bridge, feelings of difference' (Kern 2000:256). Yet, research into the reasons for lack of success in CMC-based partnership-learning has, so far, only been carried out on a relatively small scale (see, for example, Thorne 2005, Ware 2005, O–Dowd and Ritter 2006). In autumn 2005, students of French at Carnegie Mellon University (CMU), USA and adult learners of French at the Open University (OU), UK were joined by native French speakers studying for an MA in distance education at the Université de Franche Comté (UFC), France in a pilot Tridem project in which all participants worked on the completion of a series of collaborative tasks. The Tridem partners met over several weeks in an internet-mediated, audio-graphic conferencing environment. The project output, a shared reflection in French and English on cultural similarities and differences, took the form of several collaborative blogs. The paper draws on data from pre- and post-questionnaires, from the work published by the learners in the blogs and from post-treatment, semi-structured interviews with volunteer participants. Beyond considering some of the known factors influencing success and failure in CMC-based collaborations such as discrepancies in target language competence among learners, this article also explores affective issues and difficulties arising from varying levels of multimodal communicative competence. The insights gained are mapped against O–Dowd and Ritter's (2006) 'inventory of pitfalls' in telecollaboration. The result is a tentative framework which allows those involved in setting up and running telecollaborative exchanges to gauge both degree and nature of some of risks they are likely to encounter

Learning and Teaching Languages in Technology-Mediated Environments: Why Modes and Meaning Making Matter

The developing argument presented in this thesis is based on seven articles, eight book chapters and one set of conference proceedings, some single-authored and some co-authored, on language learning and teaching in technology-mediated environments, published between 2004 and 2018. The publications chart my evolution as a researcher and practitioner at the Open University UK. There are several threads which weave themselves through my scholarly journey and which are reflected in the selected work: Thread 1: multimodal competence and language learning and teaching with technology Thread 2: task-based approaches to language learning and teaching with technology Thread 3: teacher (and learner) preparation for language learning and teaching with technology Thread 4: learner (and teacher) autonomy in language learning and teaching with technology. The narrative cloth in the presentation of the publications draws these threads together and illustrates how they interconnect across my work. They are linked by my concern for online language learners’ awareness of the opportunities and demands of the learning environment and the impact that such awareness, or lack thereof, has on the learning process. The empirical studies presented and discussed in my work use mostly qualitative research instruments. They take forward the knowledge in the field by offering original insights into the interrelationship between language learner awareness and control over the learning context understood as awareness of online modes and their potential for meaning-making, communication, interaction and collaboration. This interrelationship is not only relevant for language learning in virtual environments per se, it also has repercussions on online learners’ development of intercultural communicative competence, their digital participatory competence and social presence online, and on their autonomy. Underpinning my work is a view shared by a growing number of researchers and practitioners in online learning and teaching of languages and cultures that a radical pedagogical shift is required: it is not sufficient to see the new technology-infused learning spaces as replicates of conventional face-to-face settings. Such a shift has to be informed by new learning theories which capture the dynamic nature of the enterprise in the wake of unabating technological advancements (e.g. Guichon, 2009; Hampel & Stickler, 2005; Hubbard & Levy, 2006; Hubbard, 2009; Kern, 2015; Sun, 2011). Moreover, I argue, it will need to include the systematic raising of learner awareness of learning context. The presentation of the selected articles, book chapters and conference proceedings in Chapter 4 is divided into five parts in line with the thematic foci of the publications: (1) contextual knowledge, (2) multimodal competence (3) multiliteracies (4) digital literacies (5) participatory literacy and social presence. The publications in Chapter 4, section 4.1 – Hauck (2004), Hampel and Hauck (2004), Hauck (2005), and Hauck and Hurd (2005) – focus on the concept of contextual knowledge and are informed by two studies: one carried out with students when the former Department of Languages (DoL) at the Open University offered learners a choice between face-to-face and online tutorials via an audiographic conferencing application (Lyceum); the other one carried out with OU tutors, most of whom were at the time unfamiliar with using Internet-based conferencing for language learning and teaching purposes. The work presented in section 4.2 – Hampel and Hauck (2006), Hauck (2007), Hauck and Youngs (2008) and Hauck and Hampel (2008) – concentrates on multimodal competence as well as the interface between multimodal communicative competence and intercultural communicative competence online. While Hampel and Hauck (2006) is a theoretical contribution, the other three publications are based on a telecollaborative exchange linking participants from three different parts of the world (the Tridem project). The former helped frame the empirical study at the center of the two articles and the chapter that followed. The publications in section 4.3 – Hauck (2010a) and Hauck (2010b), and Fuchs, Hauck and Müller-Hartmann (2012) – explore multiliteracies with multimodal competence understood as a core element of multiliteracies. They draw on data from a four-way telecollaborative exchange between teacher trainees and language learners in order to illustrate why telecollaboration provides the ideal set-up for fostering such competence development and therefore also online learner and teacher autonomy. This leads to an examination of digital literacies in Kurek and Hauck (2014) and Hauck and Kurek (2017) in section 4.4. Both chapters are, again, theoretical contributions to the field of technology-mediated language learning and teaching. We conceptualise digital proficiency as mastery of modes and meaning-making – in other words multimodal competence – and as a precondition for autonomy. In Kurek and Hauck (2014) we present a task framework for instructed learner reflection to this effect, ideally in telecollaborative settings. Finally, in section 4.5 – Hauck and Warnecke (2012), Hauck, Galley and Warnecke (2016), also a theoretical contribution, and Hauck and Satar (2018) – my co-authors and I explore a subset of digital literacies, namely participatory literacy as reflected in multimodal competence, and its relevance for social presence in online language learning and teaching contexts. An example of how these themes interlink with the aforementioned threads is the task-based approach to multimodal competence development (Threads 1 and 2) in telecollaborative settings which is advocated in all three publications in section 4.3. Together, the publications make a substantial contribution to the field of language learning and teaching in technology-mediated environments, through the centrality they grant to the learning context, and increasingly also to multimodality (Kress & van Leeuwen, 2001; Kress, 2009) as an overarching approach to conceptualising context-related challenges for both students and teachers

Promoting learner autonomy through multiliteracy skills development in cross-institutional exchanges

This contribution presents findings from two empirical case studies, which followed a task-based telecollaborative learning format. Participants included student teacher trainees, tutors, and language learners from colleges/universities in Germany, Poland, the United Kingdom, and the United States. The projects aimed at promoting learner autonomy through awareness raising of modes and meaning-making online and multiliteracy skills development based on hands-on analysis of web resources and social networking tools. It was hoped that this awareness would foster the teachers' own autonomy in virtual learning environments and enable them to design tasks which—in turn—would promote learner autonomy as understood by Palfreyman (2006): the informed use of a range of interacting resources in context. We argue that this awareness is reflected in enhanced multimodal communicative competence, i.e., “the ability to understand the combined potential of various modes for making meaning” (Royce, 2002, p. 92), and multiliteracy, with the latter allowing teachers and learners to realize the potential of blended and online only settings for language acquisition purposes. Ideally then, while becoming gradually more versed in multimodality and multiliteracy, learners can also take over more control and self-direct their own learning when working online (Benson, 2001) which are also characteristics of autonomy

Computer-mediated language learning: Making meaning in multimodal virtual learning spaces

This article argues that when using Internet-based computer-mediated communication technologies for language teaching and learning (e.g., email, internet relay chat, or, more recently, instant messaging and audio-conferencing), it is not sufficient to see the new learning spaces as replicates of conventional face-to-face settings. We suggest that it may be useful to consider how meaning is made using the modes and media available in electronic environments. This approach offers a new framework for the investigation of both the limitations and the possibilities of the new information and communication media and the modes they afford. It incorporates notions of design, authorship and dissemination, and the increasing importance of modes other than writing in virtual language learning spaces and can thus also contribute to an enhanced understanding of the phenomenon of new literacies. In this article we seek to demonstrate how this framework can inform the development of language learning and teaching in Internet-based environments, using an audio-graphic conferencing application as an example. We examine some of the demands made on tutors and learners and consider ways of meeting the arising pedagogical challenges

Telecollaboration in multimodal environments: the impact on task design and learner interaction

With the development of new digital technologies and their gradual introduction into the language classroom, the Internet enables students to reach out beyond the confines of traditional teaching and learning settings, allowing previously non-existent access to foreign languages and cultures. On the one hand, the web allows learners to find authentic information and expand their knowledge; on the other, computer-mediated communication tools enable students to establish contact with target language learners and native speakers by engaging in telecollaborative exchanges. The tools at students' disposal are becoming increasingly more powerful, often combining different modes of communication in one single environment. In 2005, students of French at Carnegie Mellon University, US and French learners at the Open University, UK worked synchronously and asynchronously in online environments with native francophone students enrolled on a masters' programme in distance education at the Universit de Franche Comt, France. Completing a set of three collaborative tasks, synchronous meetings took place over 10 weeks in the Open University's online audio-graphic tuition environment Lyceum, which provides multiple synchronous audio channels as well as synchronous text chat and several shared graphical interfaces. In addition to the output produced in this medium (oral, written and graphic) in the target languages (French and English), the project output, a shared reflection on cultural similarities and differences, took the form of several collaborative, asynchronous blogs. This contribution draws on data from pre- and post- treatment questionnaires, recordings of the online interactions, work published by the students in the blogs and discussions among learner and tutor participants exploring aspects of online partnership learning such as learning environment-specific affordances and their impact on task design as well as student and tutor perceptions of connectivity and interactivity

Multimodal representation in virtual exchange: A social semiotic approach to critical digital literacy

For agentive and influential involvement in online communities, language learners and teachers need to develop critical digital literacy (CDL), conceptualized by Darvin (2017) as an awareness of “how meanings are represented in ways that maintain and reproduce relations of power” (p. 5) and thus privilege some and marginalize others online. Virtual exchange (VE) provides an ideal socio-cultural and socio-semiotic context for fostering CDL (Hauck, 2019) as it is an educational intervention that is—by default—digitally mediated. In this contribution, we examine the employment of semiotic practices for multimodal representation and how they “shape power relations with others” (Bezemer & Jewitt, 2009, p. 1), thereby drawing on a social semiotic approach (Bezemer & Kress, 2016) to CDL (Bilki et al., 2023). Our insights stem from a six-week VE between two higher education institutions in Turkey and the UK, which brought together 48 future English as a Foreign Language (EFL) teachers. The task-based exchanges yielded a rich dataset which allows us to illustrate how CDL is materially achieved through transformative processes observed in multicultural, multilingual, and multimodal interactions. Our findings speak to Kern’s (2014, 2015) appeal for a relational pedagogy and highlight the need to promote CDL in EFL teaching and teacher education to foster critical reflection on meaning-making conventions while exercising agency to establish powerful online relations with others

What’s in it for me? The stick and the carrot as tools for developing academic communities

Motivating students to contribute to learning communities is not a new problem, nor is it restricted to online learning. However it becomes especially obvious in large online courses where student collaboration is one of the intended learning outcomes. This paper describes two models for driving student engagement in producing user-generated and user-reviewed content. It discusses the motivation for participation and gives results from two subject areas. The behaviour of students of second and third level language courses is compared to that of first level technology students when their participation is simply encouraged and when it is required for assessment. A model for driving user-engagement is proposed and related to previous experience in online learning

Approaches to researching digital-pedagogical competence development in VE-based teacher education

For the past two decades, Virtual Exchange (VE) has enjoyed increasing popularity in university education, including initial (language) teacher education programmes (O’Dowd, 2018). Collaborating online with colleagues and students from different cultural backgrounds and educational systems has allowed trainees to experience and reflect on issues related to technology and pedagogy in authentic linguistic and intercultural contexts. In 2017/2018, the Evaluating and Upscaling Telecollaborative Teacher Education (EVALUATE) project – an Erasmus+ funded European Policy Experimentation (EPE) – collected and analysed data from VEs across the curriculum involving over 1,000 participants at Initial Teacher Education (ITE) institutions in Europe and beyond. Here, we specifically focus on the impact of VE on their digital-pedagogical competence development. Following a mixed method design we used the Technological PedagogicalContent Knowledge (TPACK) work of Mishra and Koehler (2006) and Schmidt et al. (2009) in a pre-post-test manner. These were complemented by qualitative content analysis of prompted diary entries at key stages during the exchanges to collect further evidence of existing and emerging digital-pedagogical skills among the trainees. Based on one case study of a German-Polish EVALUATE exchange we will exemplify the aforementioned research methods and associated challenges. We will illustrate the urgent need for initial and in-service teacher education that combines technology and pedagogy and argue for VE as an ideal context to this effect. Finally, we will demonstrate how the chosen research approach has contributed to providing the kind of evidence required by education administrators and policy makers for a systematic integration of VE into teacher education programmes

Multimodal representation in virtual exchange: A social semiotic approach to critical digital literacy

For agentive and influential involvement in online communities, language learners and teachers need to develop critical digital literacy (CDL), conceptualized by Darvin (2017) as an awareness of “how meanings are represented in ways that maintain and reproduce relations of power” (p. 5) and thus privilege some and marginalize others online. Virtual exchange (VE) provides an ideal socio-cultural and socio-semiotic context for fostering CDL (Hauck, 2019) as it is an educational intervention that is—by default—digitally mediated. In this contribution, we examine the employment of semiotic practices for multimodal representation and how they “shape power relations with others” (Bezemer & Jewitt, 2009, p. 1), thereby drawing on a social semiotic approach (Bezemer & Kress, 2016) to CDL (Bilki et al., 2023). Our insights stem from a six-week VE between two higher education institutions in Turkey and the UK, which brought together 48 future English as a Foreign Language (EFL) teachers. The task-based exchanges yielded a rich dataset which allows us to illustrate how CDL is materially achieved through transformative processes observed in multicultural, multilingual, and multimodal interactions. Our findings speak to Kern’s (2014, 2015) appeal for a relational pedagogy and highlight the need to promote CDL in EFL teaching and teacher education to foster critical reflection on meaning-making conventions while exercising agency to establish powerful online relations with others